Self Exclusion

Self‑Exclusion at Revolut Slots

This Self‑Exclusion Policy governs the voluntary withdrawal from all Revolut Slots gambling services for a defined period. It is part of our Responsible Gaming framework and applies to all users accessing our site and related services.

Definitions

• Self‑exclusion: a formal, time‑bound prohibition from accessing or using any Revolut Slots account and wagering services.
• Cooling‑off: a shorter voluntary pause from gambling activity during the self‑exclusion period (where offered).
• Reactivation: restoration of access to Revolut Slots following the end of the exclusion or cooling‑off period.
• UK resident: a user who confirms residence in the United Kingdom for regulatory purposes.

How to request self‑exclusion

To initiate self‑exclusion, you must log in to your Revolut Slots account and navigate to the Self‑Exclusion page. You will be asked to select the exclusion period and to confirm your request. The exclusion applies to all Revolut Slots accounts associated with your identity and takes effect immediately upon confirmation.

Duration and effects

The duration options and consequences differ by jurisdiction:

• Self‑exclusion remains in effect for a minimum of six (6) months. During this period you will be unable to access any Revolut Slots account. You must contact Revolut Slots Support to have your account reactivated after the exclusion period ends.
• You specify the exclusion period. Upon expiry, access to Revolut Slots will automatically reactivate, provided you have not chosen to extend the exclusion or initiated a new self‑exclusion request.

During self‑exclusion, you may not participate in promotions, sign up for new accounts, or claim any benefits tied to your prior activity. Any entries into competitions or draws entered prior to exclusion, as well as any non‑cash prizes or invitations not yet redeemed, may be forfeited in accordance with our promotion and prize‑award rules.

Cooling‑off option (UK residents)

UK residents may elect a separate cooling‑off period to pause gambling for a defined span without full self‑exclusion. Available periods are 24 hours, 1 week, 3 weeks, or 6 weeks. The cooling‑off period can be requested while logged in or by contacting Support. At the end of the cooling‑off period, your Revolut Slots account will automatically reactivate unless you have elected to extend or convert the period into self‑exclusion.

Account closure and ongoing obligations

We may close a Revolut Slots account if we reasonably determine that continued gambling could create financial or personal difficulties. You must not open a new Revolut Slots account. If you attempt to do so, you assume all risk and Revolut Slots will not be liable for any resulting losses.

Reactivation and post‑exclusion rules

• To restore access after self‑exclusion, you must contact Revolut Slots Support. Self‑exclusion will prevent access until a reactivation arrangement is made.
• On expiry of the specified period, access will automatically resume. You may choose to initiate a new self‑exclusion at any time by submitting a fresh request.

Data protection, records and access

Personal data collected in relation to self‑exclusion will be processed in accordance with our Data Protection Policy, KYC Policy, AML Policy and applicable data protection laws. We will retain records for the duration of the exclusion plus any mandatory regulatory retention periods. You have rights under applicable data protection laws to access and rectify your data and to lodge complaints with the relevant supervisory authorities.

Support and contact channels

For assistance with self‑exclusion or to arrange reactivation outside standard procedures, contact Revolut Slots Customer Support at [email protected]. You may also use secure in‑site messaging to reach our team.

Policy updates

We may update this Self‑Exclusion Policy from time to time. Material changes will be communicated via account notifications. Updates take effect two weeks after notice unless stated otherwise.

Related commitments

This policy complements Revolut Slots’ Responsible Gaming Policy and other controls designed to promote safe play and user wellbeing.